Testing
I conducted 5 moderated interviews with users who were avid music listeners and recorded their click paths as well as some notable quotes. Some findings of this usability study can be summarized in three common frustrations:
1. Icon Frustrations
-> Some of the icons I chose were not intuitive to users. Users were not able to tell what functions certain icons had and were hesitant to click certain icons.
“Which feed is the discover feed? What if I continued scrolling on the home page, is that the discover feed or is it the popular now tab?”
2. Feed Confusion
-> Users were unsure of what type of content they were looking at. The lack of indication mixed with the different options of feeds made it ambiguous.
“These icons are confusing and especially the layers looking one. I only see that icon when I’m on Photoshop or drawing apps so I’m confused why its here.”
“I’m not sure about where to find my library, if its under my profile or if its on the navigation bar.”
3. Misleading Text on Buttons
-> Many of the users I interviewed were met with confusion on how to close the share modal due to the text on the button.
“The button said return to feed but it didn’t take me back to the feed, so I’m confused about why it said to return to feed.”